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Moral injury (50,-666)

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Keywords: Moral injury
Total judgments found: 323

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  • Judgment 4220


    129th Session, 2020
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainants challenge the rejection of their requests for an agreed separation.

    Consideration 13

    Extract:

    The requests for damages in respect of the delay in the internal appeal proceedings are unfounded. [T]he requests lacked substantiation as the complainants sought moral damages but advanced no evidence, or even argument, to support their claims.

    Keywords:

    moral injury;



  • Judgment 4219


    129th Session, 2020
    ITER International Fusion Energy Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant, who had been seconded to the ITER Organization, challenges the decision to end his secondment and the failure to investigate his harassment allegations.

    Consideration 18

    Extract:

    While this complaint is receivable and one aspect of the complainant’s case is well founded, the question of relief is problematic. In relation to the alleged harassment, he seeks an order directed to the defendant organisation “to recognize that he has been a victim of harassment and compensate him for the damage he has suffered as a consequence of the harassment, in the amount of [euros] 50,000”. Even if it was appropriate, as a matter of principle, to make such an order, there is insufficient material before the Tribunal to undertake an assessment of whether harassment has occurred. Also, in the circumstances of this case, given that the complainant has left the ITER Organization, it would not be advisable to direct the ITER Organization to investigate his allegations (see Judgments 3639, consideration 9, or 3935, consideration 8). However, he is entitled to moral damages for the failure of the ITER Organization to do so[.]

    Reference(s)

    ILOAT Judgment(s): 3639, 3935

    Keywords:

    harassment; inquiry; investigation; moral injury;



  • Judgment 4218


    129th Session, 2020
    ITER International Fusion Energy Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to renew her fixed-term contract.

    Consideration 6

    Extract:

    The fourth argument is that there had been a violation of the requirement for transparency. The only point of substance raised on this topic is that the complainant was not provided with copies of certain documents before the CRJAC. Copies of those documents have been provided by the defendant organization in its reply. They should have been provided to the complainant at the time they were provided to the CRJAC (see, for example, Judgment 2588, consideration 7). However, in her rejoinder, the complainant failed to demonstrate in any material way that either the failure to provide them at the time or their content tainted the decision-making process leading to the ultimate decision impugned in these proceedings not to renew her contract and thus failed to prove she suffered prejudice (see Judgment 3377, consideration 16). In these circumstances no moral damages should be awarded.

    Reference(s)

    ILOAT Judgment(s): 2588, 3377

    Keywords:

    disclosure of evidence; injury; moral injury;



  • Judgment 4217


    129th Session, 2020
    International Fund for Agricultural Development
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to provide her with the record of the investigation that ensued after she filed a harassment complaint against her supervisor, and the fact that she received no compensation for the moral harassment that she claims to have suffered.

    Consideration 9

    Extract:

    According to the Tribunal’s case law, by virtue of the principle that an international organisation must provide its staff members with a safe and healthy working environment, it is liable for all injuries caused to a staff member by a supervisor when the victim is subjected to treatment that is an affront to her or his dignity (see, for example, Judgments 1609, under 16, 1875, under 32, 2706, under 5, or 3170, under 33).

    Reference(s)

    ILOAT Judgment(s): 1609, 1875, 2706, 3170

    Keywords:

    compensation; harassment; moral injury; respect for dignity; working conditions;



  • Judgment 4215


    129th Session, 2020
    Intergovernmental Organisation for International Carriage by Rail
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to confirm his appointment at the end of his probation period.

    Consideration 23

    Extract:

    As far as moral injury is concerned, the Tribunal considers that the non-confirmation of the complainant’s appointment also caused him substantial harm in this respect, particularly inasmuch as it was liable to damage his professional reputation.
    It might be observed in this regard that the Organisation itself attempted to limit that harm by endeavouring, as stated above, not to cite the complainant’s unsatisfactory performance as the official basis for the decision and by sending to his national civil service, at the same time, an appraisal that passed over the criticism of his performance. However, besides the fact that the Tribunal plainly cannot condone such questionable actions, it is highly doubtful that they actually minimised the harm to the complainant’s professional reputation.
    Moreover, the abruptness with which the complainant’s appointment was ended, forcing him to leave his duties almost immediately after he was notified of the impugned decision, inevitably caused him distress.

    Keywords:

    moral injury; professional reputation;

    Consideration 24

    Extract:

    [T]he period of some 11 months which it took to handle this appeal is not inherently unreasonable and, insofar as the complainant was not in a precarious position from the point of view of employment during this period, this time frame did not cause him substantial injury.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4184


    128th Session, 2019
    International Labour Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant mainly challenges the alleged misuse of short-term contracts in her case, the non-extension of her last contract and the allegedly incorrect classification of her job.

    Consideration 10

    Extract:

    According to the Tribunal’s case law, staff members are entitled to expect their requests to be dealt with by the competent authorities within a reasonable period of time (see, for example, Judgment 3773, consideration 5). In the present case, the complainant sent her grievance to HRD on 26 June 2013 and it was not until 19 November 2014 that HRD informed her that she should no longer expect to receive a reply from the Organization to her grievance. The Tribunal considers that the fact that the Organization did not give the complainant any reply and, moreover, that it waited more than a year to inform her that this would be the case, after having informed her that she would receive a reply, constitutes an unacceptable attitude on the part of the Organization, which reflects a lack of respect for the complainant. This has resulted in moral injury that requires compensation.

    Reference(s)

    ILOAT Judgment(s): 3773

    Keywords:

    delay; moral injury;



  • Judgment 4181


    128th Session, 2019
    International Criminal Court
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant contests the failure by the ICC to complete his performance appraisal in conformity with the applicable statutory provisions.

    Consideration 9

    Extract:

    The complainant will be awarded 5,000 euros given the doubtless importance to the complainant of receiving the appraisal in a timely manner, particularly having regard to the impending reorganisation and his need to equip himself to secure a position within the reorganised Registry.

    Keywords:

    moral injury; performance evaluation;



  • Judgment 4178


    128th Session, 2019
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to grant him a promotion in the 2014 professional promotion exercise.

    Consideration 14

    Extract:

    As was stated in Judgment 3353, consideration 26, “[a]n organisation must care for the dignity of its staff members and not cause them unnecessary personal distress and disappointment where this could be avoided”. Although the Administration remedied the error itself, as a result of the breach of the provision and the unnecessary communication to the complainant, undoubtedly, the complainant was deeply disappointed by his non-promotion and understandably distressed not knowing for an inordinate amount of time about what had led to him not being promoted for which the complainant is entitled to an award of moral damages [...].

    Reference(s)

    ILOAT Judgment(s): 3353

    Keywords:

    injury; moral injury; respect for dignity;

    Consideration 15

    Extract:

    It is well settled in the case law that internal appeals must be conducted with due diligence and in a manner consistent with the duty of care an international organisation owes to its staff members (see, for example, Judgments 3160, consideration 16, 3582, consideration 3, and 3688, consideration 11). In Judgment 3160, consideration 17, the Tribunal also observed that “[t]he amount of compensation for unreasonable delay will ordinarily be influenced by at least two considerations” namely, the length of the delay and the effect of the delay. The complainant submits that he has suffered pain and distress, including as a result of the delay in the internal grievance procedures. It is observed that the FAO did not make a submission in relation to the delay in the appeal process. Accordingly, the complainant is entitled to moral damages [...].

    Reference(s)

    ILOAT Judgment(s): 3160, 3582, 3688

    Keywords:

    delay; moral injury;



  • Judgment 4177


    128th Session, 2019
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to terminate her fixed-term appointment for health reasons.

    Consideration 19

    Extract:

    Requests for moral damages must be properly motivated.

    Keywords:

    moral injury;



  • Judgment 4171


    128th Session, 2019
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decisions to dismiss her internal complaints of moral harassment.

    Consideration 15

    Extract:

    [D]ifficult working conditions and an affront to the complainant’s dignity caused her moral injury. In light of the lack of care with which, according to the evidence, the Organization treated her in this matter, the Tribunal considers it appropriate to award her [...] compensation under this head.

    Keywords:

    moral injury;



  • Judgment 4170


    128th Session, 2019
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges her performance reports for the 2010-2011 biennium and the decisions to defer her within-grade salary increment until 1 February 2012, to withhold that increment on that date and to not renew her fixed-term appointment for unsatisfactory service.

    Consideration 17

    Extract:

    [T]he unlawful nature of the decisions concerning the complainant’s unfavourable performance rating and the non-renewal of her appointment caused her substantial moral injury.
    Given, in particular, the damage to the complainant’s professional reputation caused by the grounds on which her employment with the Organization was terminated, and the lack of care with which, according to the evidence, the Organization at times treated her in this matter, the Tribunal considers it appropriate to award her 10,000 euros in compensation under this head.

    Keywords:

    moral injury;



  • Judgment 4158


    128th Session, 2019
    World Intellectual Property Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant submits that WIPO has not fully compensated her for the injury that she suffered as a result of being subjected to harassment.

    Consideration 4

    Extract:

    With regard to damages, the complainant bears the burden of proof and she or he must provide evidence of the injury suffered, of the alleged unlawful act, and of the causal link between the unlawful act and the injury (see Judgments 3778, consideration 4, 2471, consideration 5, and 1942, consideration 6).

    Reference(s)

    ILOAT Judgment(s): 1942, 2471, 3778

    Keywords:

    burden of proof; injury; moral injury;

    Consideration 7

    Extract:

    The amount of compensation must be the subject of a specific examination, which takes into account all relevant factors, such as the seriousness, nature and duration of the injury suffered and also whether or not the organization withdrew the irregular decision and rectified the irregularity.

    Keywords:

    burden of proof; moral injury;



  • Judgment 4157


    128th Session, 2019
    World Intellectual Property Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the amount of compensation awarded for the moral injury she suffered because her evaluation for 2013 was irregular and contests the partial modification thereof.

    Consideration 11

    Extract:

    Even though the compensation awarded by the Director General was insufficient, the latter’s decision is not such as to cause additional moral injury in the complainant’s case.

    Keywords:

    final decision; moral injury;

    Judgment keywords

    Keywords:

    complaint allowed; decision quashed; moral injury; performance evaluation;

    Consideration 7

    Extract:

    With regard to damages, the complainant bears the burden of proof and she or he must provide evidence of the injury suffered, of the alleged unlawful act, and of the causal link between the unlawful act and the injury (see Judgments 3778, consideration 4, 2471, consideration 5, and 1942, consideration 6).
    The mere fact that a decision was initially flawed does not suffice to warrant awarding damages for moral injury. In the present case, the flaw was corrected on the recommendation of the Appeal Board. To be entitled to moral damages, an official must show that she or he has suffered more severe injury than that which an improper decision ordinarily causes (see Judgment 1380, consideration 11).

    Reference(s)

    ILOAT Judgment(s): 1380, 1942, 2471, 3778

    Keywords:

    burden of proof; moral injury;



  • Judgment 4156


    128th Session, 2019
    World Intellectual Property Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the amount of compensation awarded for the moral injury she suffered because her evaluation for 2012 was irregular.

    Judgment keywords

    Keywords:

    complaint allowed; decision quashed; moral injury; performance evaluation;

    Consideration 6

    Extract:

    The amount of compensation must be the subject of a specific examination, which takes into account all relevant factors, such as the seriousness, nature and duration of the damage suffered and also whether or not the organization withdrew the irregular decision and rectified the irregularity. In this case, the evaluation – which, incidentally, was belated – contained unjustified and inappropriately worded criticisms. The complainant states that her dignity was hurt by the irregularities committed and that she was shocked at the aggressive and hostile behaviour of the reviewing officer, who expressed her views using excessive language. She emphasizes that, even though the disputed evaluation was withdrawn, this was only done after more than 16 months, during which time she suffered “severe stress and anxiety”.

    Keywords:

    burden of proof; moral injury;

    Consideration 5

    Extract:

    With regard to damages, the complainant bears the burden of proof and she or he must provide evidence of the injury suffered, of the alleged unlawful act, and of the causal link between the unlawful act and the injury (see Judgments 3778, consideration 4, 2471, consideration 5, and 1942, consideration 6).
    The mere fact that a decision was initially flawed does not suffice to warrant awarding damages for moral injury. In this case, the flaw was corrected on the recommendation of the Appeal Board. To be entitled to moral damages, an official must have suffered more severe injury than that which an improper decision ordinarily causes (see Judgment 1380, consideration 11).

    Reference(s)

    ILOAT Judgment(s): 1380, 1942, 2471, 3778

    Keywords:

    burden of proof; moral injury;



  • Judgment 4147


    128th Session, 2019
    World Health Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant contests the decision not to retain his candidature for a post.

    Consideration 13

    Extract:

    The consistent case law of the Tribunal has it that the amount of compensation for unreasonable delay will ordinarily be influenced by the interrelated considerations of the length of the delay and the effect of the delay (see Judgments 3160, under 17, 3582, under 4, 3688, under 12, and 3879, under 5). In the present case, the complainant has not articulated what impact the delay has had on him. Accordingly, no award of moral damages will be made.

    Reference(s)

    ILOAT Judgment(s): 3160, 3582, 3688, 3879

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4139


    128th Session, 2019
    Global Fund to Fight AIDS, Tuberculosis and Malaria
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to terminate her fixed-term contract as a result of her post having been abolished.

    Consideration 11

    Extract:

    [W]hile it is true that [...] the Global Fund made errors in its communication with the complainant concerning the abolition of her post, the Tribunal considers that the apologies offered by the organization in this regard [...].

    Keywords:

    apology; moral injury;



  • Judgment 4117


    127th Session, 2019
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the finding that his invalidity was not caused by an occupational disease.

    Consideration 9

    Extract:

    Even though damages were sought by the complainant, no arguments were advanced in the pleas about the nature of the damages, the reasons for awarding them and the appropriate quantum. Accordingly, no damages will be awarded.

    Keywords:

    moral injury;



  • Judgment 4115


    127th Session, 2019
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to downgrade him for serious misconduct.

    Consideration 15

    Extract:

    The complainant sought moral damages by way of relief but advanced no evidence, or even argument, to support this claim.

    Keywords:

    evidence; moral injury;



  • Judgment 4111


    127th Session, 2019
    International Labour Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant, a former official of the ILO, alleges that he was subjected to harassment and that the investigation into his allegations of harassment was flawed.

    Consideration 8

    Extract:

    Where an investigation into a harassment complaint is found to be flawed, the Tribunal in principle remits the matter to the organization concerned so that a new investigation can be conducted. However, in this case, in view of the considerable delay occasioned by HRD and the JAAB, the Tribunal considers it appropriate not to remit the matter to the ILO.
    Since the complainant was denied the right to have his harassment grievance duly investigated, the Tribunal considers it fair to redress the moral injury so caused by ordering the Organization to pay him 15,000 Swiss francs in compensation.

    Keywords:

    flaw; harassment; inquiry; investigation; moral injury;

    Consideration 9

    Extract:

    [...] Although it must be taken into account that the complainant took a month to provide his comments and that HRD asked the investigator to respond to them, which may have taken some time, the Tribunal considers that, in view of the circumstances of the case, a period of nine months between the submission of the findings of the investigation and the notification of the decision of HRD is excessive. Harassment cases should be treated as quickly and efficiently as possible, in order to protect staff members from unnecessary suffering, but attention must also to thoroughness and procedure (see Judgment 3447, consideration 7).
    The moral injury thus caused to the complainant will be fairly redressed by awarding him compensation in the amount of 1,000 Swiss francs.

    Reference(s)

    ILOAT Judgment(s): 3447

    Keywords:

    delay; harassment; inquiry; investigation; moral injury; procedure before the tribunal;

    Consideration 10

    Extract:

    As to the proceedings before the JAAB, they were also seriously delayed. Whereas the grievance was filed on 21 August 2014, the JAAB’s report was issued on 1 April 2016. Both the JAAB and the ILO have admitted this delay, which the Director-General agreed, in the impugned decision, to compensate in the amount of 2,500 Swiss francs.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4110


    127th Session, 2019
    International Labour Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant, a former official of the ILO, alleges that he was subjected to harassment and that the investigation into his allegations of harassment was flawed.

    Consideration 10

    Extract:

    As to the proceedings before the JAAB, they were also seriously delayed. Whereas the grievance was filed on 1 September 2014, the JAAB’s report was issued on 1 April 2016. Both the JAAB and the ILO have admitted this delay, which the Director-General agreed, in the impugned decision, to compensate in the amount of 2,500 Swiss francs.

    Keywords:

    delay in internal procedure; moral injury;

    Consideration 9

    Extract:

    Although it must be taken into account that the complainant took a month to provide his comments and that HRD asked the investigator to respond to them, which may have taken some time, the Tribunal considers that, in view of the circumstances of the case, a period of nine months between the submission of the findings of the investigation and the notification of the decision of HRD is excessive. Harassment cases should be treated as quickly and efficiently as possible, in order to protect staff members from unnecessary suffering, but attention must also be paid to thoroughness and procedure (see Judgment 3447, consideration 7).
    The moral injury thus caused to the complainant will be fairly redressed by awarding him compensation in the amount of 1,000 Swiss francs.

    Reference(s)

    ILOAT Judgment(s): 3447

    Keywords:

    delay in internal procedure; harassment; inquiry; investigation; moral injury;

    Consideration 8

    Extract:

    Where the investigation into a harassment complaint is found to be flawed, the Tribunal in principle remits the matter to the organization concerned so that a new investigation can be conducted. However, in this case, in view of the considerable delay occasioned by HRD and the JAAB, the Tribunal considers it appropriate not to remit the matter to the ILO.
    Since the complainant was denied the right to have his harassment grievance duly investigated, the Tribunal considers it fair to redress the moral injury so caused by ordering the Organization to pay him 15,000 Swiss francs in compensation.

    Keywords:

    harassment; inquiry; investigation; moral injury;

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Last updated: 23.11.2020 ^ top