Judgment No. 923
THE COMPLAINT IS DISMISSED.
"In case of doubt it is for the staff member to show exactly what the treatment was if he is contending that the maximum limit does not apply."
evidence; burden of proof; disclosure of evidence; insurance benefit; maximum limit; request by a party
The complainant's "claim to costs is receivable because the organisation did not answer his claim to the refund and indeed did nothing at all until he had actually filed this complaint."
receivability of the complaint; settlement out of court; exception; costs; case pending