Sexual harassment - 59 entries found
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Vézina M., Cloutier E., Stock S., Lippel K., Fortin E., Delisle A., St-Vincent M., Funes A., Duguay P., Vézina S., Prud'homme P.
Quebec survey on working and employment conditions and occupational health and safety (EQCOTESST) - Summary report
Enquête québécoise sur des conditions de travail, d'emploi et de santé et sécurité du travail (EQCOTESST) - Rapport sommaire [in French]
This report presents the main findings of a survey carried out among a random sample of 5000 workers aged 15 years or more in Quebec, Canada. Data were collected by means of phone interviews. Topics addressed included: conditions of work; non-occupational factors; violence, bullying and sexual harassment; state of health; musculoskeletal diseases; occupational accidents; mental health. Findings are discussed.
Institut de recherche Robert-Sauvé en santé et en sécurité du travail du Québec (IRSST), 505 boul. de Maisonneuve Ouest, Montreal (Quebec) H3A 3C2, Canada, 2011. v, 39p. 33 ref.
Enquête_québécoise_sur_des_conditions_de_travail_[INTERNET_FREE_ACCESS] [in French]
Quebec_survey_on_working_and_employment_[INTERNET_FREE_ACCESS] [in English]
Physical and psychological violence at the workplace
Workplace violence is a social phenomenon of a certain magnitude. Overall, approximately one in ten European workers report having experienced some form of workplace violence, either physical or psychological, in the previous 12 months. This report provides pertinent background information and policy pointers for all actors and interested parties engaged in the current European debate on the future of social policy. The contents are based on European Foundation research and reflect its autonomous and tripartite structure.
European Foundation for the Improvement of Living and Working Conditions, Wyattville Road, Loughlinstown, Dublin 18, Ireland, 2010. 23p. Illus. 22 ref.
Physical_and_psychological_violence.pdf [in English]
Workplace violence against adolescent workers in the US
In this study of workplace violence among adolescent workers in the United States, survey data from 1171 young persons aged 14-17 were analysed using descriptive statistics to investigate the incidence of physical attacks, verbal threats and sexual harassment, and to identify their perpetrators. Nearly one-third of respondents experienced some form of workplace violence: 25% were verbally threatened, 10% physically attacked and 10% sexually harassed. Significant demographic differences were found. The most common perpetrators of physical attacks and verbal threats were customers while sexual harassment most often came from co-workers. Since young persons are likely to be more vulnerable, workplace violence prevention that target adolescent workers should be made a priority.
American Journal of Industrial Medicine, July 2008, Vol.51, No.7, p.539-544. 37 ref.
Bond M.A., Kalaja A., Markkanen P., Cazeca D, Daniel S., Tsurikova L., Punnett L.
Expanding our understanding of the psychosocial work environment: A compendium of measures of discrimination, harassment and work-family issues
There is broad recognition that the psychosocial environment at work can affect physical and mental health as well as enterprise performance outcomes such as efficiency and productivity. Past research across several disciplines has revealed that gender- and race-related factors such as values, biases, harassment, discrimination, lack of support and work-family balance issues can affect physical and mental health. However, these features of the work environment have rarely been included simultaneously with the study of other workplace conditions. The objective of this project was to provide practical tools to occupational safety and health researchers interested in evaluating the role of discrimination, bias and work-family issues in occupational injuries and illness. A literature survey enabled the compiling of inventories, check lists, questionnaires and scenarios in the form of a catalogue of 46 measures that will be useful for investigating the psychosocial work environment.
Publications Dissemination, National Institute for Occupational Safety and Health (NIOSH), 4676 Columbia Parkway, Cincinnati, OH 45226-2001, USA, Feb. 2008. vi, 275p. Approx. 120 ref.
http://www.cdc.gov/niosh/docs/2008-104/pdfs/2008-104.pdf [in English]
Young workers at risk: Overlaps between initiation rites, pranks, bullying, sexual harassment and occupational violence
Young workers are at heightened OHS risk in workplaces. This enhanced risk is due to biological, neurological, developmental and labour market position risk factors. This article focuses on another hazard that is commonly encountered by adolescent workers: exposure to initiation rites and pranks. It needs to be noted, however, that older workers can also be subject to practical jokes at workplaces. Initiation rites (ragging), pranks and bullying are all forms of workplace violence. Indeed these behavioural categories often overlap. For example, groups of workers may "play tricks" on a new employee that escalate in intensity and severity over time and may culminate in initiation rites that involve actual physical violence.
Journal of Occupational Health and Safety - Australia and New Zealand, Aug. 2007, Vol.23, No.4, p.333-341. 38 ref.
Violence, harassment and discrimination in the workplace
Ch. 4 in the Fourth European Working
Conditions Survey. It identified the extent of the violence and harassment across Europe in 2005. Around 5% of workers reported having experienced violence, bullying or harassment at work. In 2002, the European Foundation for the Improvement of Living and Working Conditions conducted a comparative analysis to map the patterns and trends of harassment and violence at work in the European Union and to clarify the concepts involved. This report analyses how the concepts of violence, harassment and bullying have evolved with regard to the working environment and identifies some of the differences in cultural perspectives regarding these issues. It also surveys the variety of legislative and non-legislative measures that have emerged to combat the problem at national and EU level, as well as positive examples of preventative good practice.
European Foundation for the Improvement of Living and Working Conditions, Wyattville Road, Loughingstown, Dublin 18, Ireland, 2007. viii, 134p. (This chapter: p.35-40). Illus.
http://www.eurofound.europa.eu/pubdocs/2006/98/en/2/ef0698en.pdf [in English]
http://www.eurofound.europa.eu/docs/ewco/4EWCS/ef0698/chapter4.pdf ((Ch.4)) [in English]
Harassment at work: Help from hazard evaluation
Harcèlement au travail: l'appui de l'analyse des risques [in French]
Belgian legislation on violence and sexual harassment at the place of work has been amended recently, in particular for taking into account the psychosocial effects of bullying and harassment. It thus places the emphasis on primary prevention, based on hazard evaluation and the screening for undue behaviour in order to avoid the need for legal proceedings. A well-conducted hazard evaluation is therefore essential for effective prevention. Prevent has consequently designed a training programme for assisting Belgian enterprises in carrying out a psychological stress hazard evaluation.
Prevent Focus, Sep. 2007. p.16-19. Illus. 4 ref.
Lehto A.M, Pärnänen A.
European Foundation for the Improvement of Living and Working Conditions
Violence, bullying and harassment in the workplace
Incidence rates of physical violence, bullying and sexual harassment have increased, according to the European Working Conditions Survey and national surveys. This study examines the manner in which these issues have been studied in the national surveys of seven European countries. It is difficult to say how much of the increase is due to raised awareness, but the heightened levels of experience reported must be regarded as real. It also became apparent in the study that physical violence, bullying and sexual harassment are very different and cannot be regarded in the same way. This means that the preventive measures implemented at the workplace must be tailored to fit each problem.
European Foundation for the Improvement of Living and Working Conditions, Wyattville Road, Loughingstown, Dublin 18, Ireland, 2007. 21p. Illus. 17 ref.
http://www.eurofound.europa.eu/ewco/reports/TN0406TR01/TN0406TR01.pdf [in English]
Women and work in the garment industry
The "Better Factories Cambodia" programme of the ILO aims to improve working conditions in Cambodia's export garment factories through independent monitoring, advice, training and information. This study consisted of a survey in the garment industry designed to explore women workers' and managers' knowledge, attitudes and practices around a number of issues including health and nutrition, breastfeeding and child care, harassment including sexual harassment, workplace relations and dispute resolution.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2006. 63p. Illus. 19 ref.
http://www.betterfactories.org/content/documents/1/Women%20and%20Work%20in%20the%20Garment%20Industry%20(en).pdf [in English]
Violence, bullying and sexual harassment: organizational risk factors
Violences, harcèlement moral ou sexuel au travail: facteurs de risque organisationnels [in French]
Ongewenst grensoverschrijdend gedrag op het werk: organisatorische risicofactoren [in Dutch]
Often, cases of violence, bullying or sexual harassment at work are attributed to the personality of the perpetrator, overlooking the role played by the organization, the work team and the tasks to be accomplished. This study examines the contribution of these risk factors to the incidence, development and persistence of abusive and violent behaviour at work. It involved a literature survey, interviews and questionnaire surveys.
Service public fédéral Emploi, travail et concertation sociale, rue Ernest- Blerot 1, 1070 Bruxelles, Belgium, Sep. 2006. 47p. Illus.
http://www.emploi.belgique.be/WorkArea/showcontent.aspx?id=8714 [in French]
http://www.werk.belgie.be/WorkArea/showcontent.aspx?id=8714 [in Dutch]
Leroy J.F., Faulx D., Devacht I., Antonissen D.
Acting against relational suffering at work - Manual for persons having to resolve conflicts, bullying and abuse of authority at work
Agir sur les souffrances relationnelles au travail - Manuel de l'intervenant confronté aux situations de conflit, de harcèlement et d'emprise au travail [in French]
Van meningsverschil tot hyperconflict - Gids voor wie beroepsmatig tussenkomt geconfronteerd wordt met conflicten en grensoverschrijdend gedrag op het werk [in Dutch]
Relational suffering at work includes extreme conflicts, bullying, sexual harassment and violence. This guide is the result of a research programme in the course of which various methodological approaches were used. The first chapter covers concepts, phenomena and the various phases in the development of a conflict. Next, the means of prevention of these problems is addressed, together with four major intervention approaches (support discussion, mediation, group interventions and coaching). A final chapter is devoted to good practices.
Service public fédéral Emploi, Travail et Concertation sociale, rue Ernest Blerot 1, 1070 Bruxelles, Belgium, 2006. 147p. Illus. Bibl.ref.
http://www.emploi.belgique.be/WorkArea/showcontent.aspx?id=5884 [in French]
http://www.werk.belgie.be/WorkArea/showcontent.aspx?id=5110 [in Dutch]
Stress and psychosocial risk factors: Concepts and prevention
Stress et risques psychosociaux: concepts et prévention [in French]
The first part of this review article describes the current understanding of stress and psychosocial risk factors, in particular external violence (from persons external to the enterprise), internal violence (from persons within the enterprise) including bullying, suffering and ill-being at work. Chronic stress is the cause of adverse health effects, including cardiovascular diseases, mental health disorders and musculoskeletal diseases. The second part of the article is devoted to stress prevention measures and more broadly to the prevention of psychosocial risk factors. This needs to be undertaken within the broader context of hazard evaluation (compilation of the single document) and the definition of prevention plans.
Documents pour le médecin du travail, 2nd Quarter 2006, No.106, p.169-186. Illus. 44 ref.
http://www.dmt-prevention.fr/inrs-pub/inrs01.nsf/IntranetObject-accesParReference/TC%20108/$File/TC108.pdf [in French]
Chappell D., Di Martino V.
Violence at work
This book explores the range of aggressive acts that occur in workplaces, including homicides, assaults, sexual harassment, threats, bullying, mobbing and verbal abuse. Part I examines patterns and trends in workplace violence, identifies occupations at risk and tries to find explanations for violent occurrences. Part II covers the response to violence at the national and supranational levels through legal measures, collective agreements, preventive strategies and best practices. Part III attempts to draw lessons and highlights the need for international action and the role of the ILO. Updates the second edition (see CIS 00-599).
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 3rd ed., 2006. xxiv, 360p. Illus. Bibl. ref.
Protection against violence, bullying and sexual harassment in the workplace
La protection contre la violence et le harcèlement moral ou sexuel au travail [in French]
De bescherming tegen geweld, pesterijen en ongewenst seksueel gedrag op het werk. [in Dutch]
This document comments on the Law of 11 June 2002 on the protection of workers against violence, bullying or sexual harassment which came into force in Belgium on 1 July 2002. Contents: definitions; scope; prevention of violence, bullying and sexual harassment; protection of workers, employers and third parties; other legislation on sexual harassment in the workplace. Replaces CIS 03-1499.
Cellule publications du SPF Emploi, Travail et Concertation sociale, rue Ernest Blerot 1, 1070 Bruxelles, Belgium, rev.ed., June 2005. 79p. Illus.
Keys for ... preventing and combating violence, bullying and sexual harassment in the workplace
Clés pour ... prévenir et lutter contre la violence et le harcèlement moral ou sexuel au travail [in French]
Wegwijs in ... de preventie en bescherming tegen geweld, pesten en ongewenst seksueel gedrag op het werk. [in Dutch]
This booklet provides guidance on Belgian regulations concerning the protection of workers against violence, bullying or sexual harassment. Contents: definitions and scope of the regulations; occupational safety and health policies; roles of the occupational safety and health advisor and the trusted advisor; protection of workers, employers and third parties; penalties; help to victims. Replaces CIS 03-1119.
Cellule publications du SPF Emploi, Travail et Concertation sociale, rue Ernest Blerot 1, 1070 Bruxelles, Belgium, rev. ed., Feb. 2005. 64p. Illus.
http://www.emploi.belgique.be/WorkArea/showcontent.aspx?id=4282 [in French]
http://www.werk.belgie.be/WorkArea/showcontent.aspx?id=4282 [in Dutch]
World at work: Cleaners
Cleaning workers form an important proportion of the total working population, particularly among women. This paper reviews some of the most common occupational hazards in cleaning work, and discusses possibilities to improve control and prevention. Topics covered: physical workload and strain; accidents; dermal, respiratory and other effects of chemical products; psychosocial problems; measures to protect workers.
Occupational and Environmental Medicine, Aug. 2005, Vol.62, No.8, p.581-584. Illus. 25 ref.
Geffner R., Braverman M., Galasso J., Marsh J.
Aggression in organizations: Violence, abuse, and harassment at work and in schools
Compilation of 13 articles on aggression in organizations, grouped under the following headings: overview of school and workplace violence and prevention programmes; studies on aggression, abuse and harassment in the workplace and in schools.
The Haworth Press Inc., 10 Alice Street, Binghamton, NY 13904-1580, USA, 2004. xxii , 246p. Illus. Bibl.ref.
Counteracting employment discrimination. How to put in practice the fight against mobbing and other forms of discrimination
Przeciwdziałanie dyskryminacji w zatrudnieniu. Jak w praktyce zwalczać mobbing i inne formy dyskryminacji [in Polish]
This publication examines different forms of mobbing and sexual harassment in the workplace and describes measures to enable both employers and employees to avoid the harmful results of persecution at work.
Wydawnictwa Profesjonalne ALPHA pro Sp. z o.o., ul. Kilińskiego 29, 07-410 Ostrołęka, Poland, 2004. 179p. ref.
Preventive measures against harassment, sexual harassment and mobbing
Zbieg środków ochronnych przed molestowaniem, molestowaniem seksualnym i mobbingiem [in Polish]
By an amended Act of November 14, 2003 the notions of harassment, sexual harassment and mobbing have been introduced to the Labour Code in Poland. Issues relating to the protection of personal rights and relations between the provisions of Labour Code and the provisions of the Civil Code are discussed.
Praca i Zabezpieczenie Społeczne, Nov. 2004, No.11, p.8-15. 11 ref.
Forms of violence at work and their consequences. Columbia 2004
Formas y consecuencias de la violencia en el trabajo. Colombia 2004 [in Spanish]
This document presents the results of a survey on violence carried out during 2004 in four cities in Columbia. It analyses the various forms of violence in the workplace (physical assault, verbal aggression, threats, sexual harassment and bullying), together with their consequences in four sectors of activity: private investigation and security services, road and urban transport, financial services and health care services. It also proposes an epidemiological monitoring protocol aimed at preventing violence in occupational settings.
Ministerio de la Protección Social, Carrera 13 No. 32 -76 piso 15, Bogotá, Colombia, 2004. 64p. Illus. 50 ref.
Sky service: The demands of emotional labour in the airline industry
This article draws on earlier literature on emotional work among flight attendants. Using a qualitative and quantitative study of nearly 3000 Australian flight attendants, it focuses on organizational and occupational safety and health variables, as well as sexual harassment and passenger abuse. The qualitative data indicate that emotional labour is both pleasurable and difficult at different times for the same individual. Gender is a key aspect, linking emotional work with sexual harassment. At the same time, the most significant predictors from the quantitative study of whether emotional work would be costly were organizational. Variables such as whether flight attendants felt valued by the company show that the airline management context is highly influential in the way in which emotional work is experienced. As a means of understanding the complex relations in this important and eroticized area of service work where flight attendants, airline crews, airline management and passengers have convergent and conflicting interests, the article also presents a new concept of "demanding publics", to refer to transgressions of acceptable boundaries of behaviour towards service workers.
Gender, work and organization, Nov. 2003, Vol.10, No.5, p.513-550. 59 ref.
Sky_service.pdf [in English]
Di Martino V., Hoel H., Cooper C.L.
European Foundation for the Improvement of Living and Working Conditions
Preventing violence and harassment in the workplace
This report presents the findings of a European project on violence and harassment at the workplace. It identifies the different forms and patterns of violence and harassment at the workplace in the EU and describes the recent upsurge in activity and initiatives in this field within the legal arena, with new legislation addressing these problems recently enacted or in the pipeline in a number of countries. It also presents evidence of adverse effects of such behaviour on individuals, organizations and society, and assesses the potential financial costs. Finally, it analyses the factors that contribute to physical and psychological violence, and reviews a variety of good practices with respect to preventing and managing violence and harassment at work.
European Foundation for the Improvement of Living and Working Conditions, Wyattville Road, Loughingstown, Dublin 18, Ireland, 2003. viii. 100p. Illus. Approx. 220 ref.
http://www.eurofound.europa.eu/pubdocs/2002/109/en/1/ef02109en.pdf [in English]
Gilioli R., Fingerhut M.A., Kortum-Margot E.
Raising awareness of psychological harassment at work
Psychological harassment is a form of employee abuse arising from unethical behaviour and leading to victimization of the worker. It is an increasing worldwide problem, which can produce serious negative consequences on the quality of life and on individuals' health. This booklet aims to raise awareness of this issue among health professionals, decision makers, managers, human resources directors, legal community, unions and workers worldwide. It provides information on the characteristics of psychological harassment, such as the definition, differences between normal conflicts and psychological harassment at work, the ways it is practised and the potential consequences for health and society. Special attention is devoted to the causes that favour its development and the measures to be adopted in order to combat it and react to it.
World Health Organization, Distribution and Sales Service,1211 Genève 27, Switzerland, [ca 2003]. 38p. Illus. 19 ref.
http://www.who.int/entity/occupational_health/publications/en/pwh4e.pdf [in English]
http://www.who.int/entity/occupational_health/publications/en/pwh4f.pdf [in French]
Violence at work
La violence au travail [in French]
La violencia en el trabajo [in Spanish]
Collection of papers which explore the causes of different forms of violence, bullying and harassment in the workplace and examine initiatives for their prevention. Topics covered include: work organization and moral harassment; power relations and sexual harassment; violence in journalism, schools and the health services; economic and social costs of violence; role of trade unions; role of the ILO's SOLVE programme; preventive measures based on legislation, collective agreements and codes of conduct; and the ILO code of conduct to combat violence in the service sector.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 64p. Illus. Bibl. ref.
http://www.ilo.org/public/english/dialogue/actrav/publ/133/index.htm [in English]
http://www.ilo.org/public/french/dialogue/actrav/publ/133/index.htm [in French]
http://www.ilo.org/public/spanish/dialogue/actrav/publ/133/index.htm [in Spanish]
Giga S.I., Hoel H.
Violence and stress at work in financial services
Mergers and acquisitions, globalization, technological developments and related restructuring have introduced major changes in the way work is organized and done over the last few decades. The resulting modernization has led to the development of a number of concerns for workers in financial services, such as increasing time pressures, excessive work demands, role conflict, ergonomic insufficiencies, problematic customer relations and an increase in reported cases of violence and stress. This report reviews the literature on the prevalence, causes, consequences and prevention of violence and stress from a financial sector perspective. Contents: sector-specific environment as originator of violence and stress at work; scope of violence and stress in the financial services and its impact the sector and its workforce; information collection and reporting on violence and stress; illustrative cases of violence and stress in the sector; prevention, reduction, management and coping strategies.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. 24p. 68 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/service/wp210.pdf [in English]
Di Martino V.
Relationship between work stress and workplace violence in the health sector
Based on an extensive literature analysis, this study tackles the issues of stress and violence at work in the health sector, highlighting the magnitude of the problem, the key factors and the way they interrelate. Contents: definition of stress and violence; stress as a source of workplace violence; workplace violence as a source of stress; cumulative effects of stress and violence; specific implications for the health sector (sector-specific environment as cause of stress and violence, impact on working conditions and employment, impact on costs); approaches to coping.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 33p. Illus. 50 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/health/stress-violence.pdf [in English]
Verdugo R., Vere A.
Workplace violence in sectors with implications for the education sector: Issues, solutions and resources
Schools are traditionally viewed as places for teaching and learning, not as places where violence occurs. And while the vast majority of schools are safe, the recent spate of school violence has created concern about safety in schools throughout the world. Teachers are concerned about their safety worldwide as well as about what can be done to remedy the problem. This working paper focuses comparatively on trends and experiences from other sectors, drawing lessons and suggesting ways in which the growing challenges of violence and stress may be addressed in schools and other educational sites. Contents: definition of key concepts; causes of workplace violence and stress; sector-specific environment as originator of violence and stress at work; scope of violence and stress in the sector and its impact; examination of strategies to remedy the problem.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. vi, 42p. 176 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/education/wp208.pdf [in English]
Giga S.I., Hoel H., Cooper C.L.
Violence at work in the performing arts and in journalism
This working paper aims to identify issues relating to violence and stress affecting employees working in the media and the performing arts, covering a variety of jobs including acting, dancing, musical performance, media work and front-line journalism. Contents: sector-specific environment as originator of violence and stress at work; scope of violence and stress in media and entertainment; causes of violence and stress; information collection and reporting on violence and stress in media and entertainment; examples of cases of violence and stress in these sectors.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. vii, 20p. 55 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/media/wp201.pdf [in English]
Hoel H., Einarsen S.
Violence at work in hotels, catering and tourism
Violence and stress at work are more prevalent in the service sector than in most others, because they arise from the contact between workers and the public and/or the customer. This working paper is a review of the literature on violence at work in hotels, catering and tourism. Contents: definitions; working conditions which may be conducive to violence and stress at work; vulnerable groups of workers; occurrence of violence and stress; economic impact of violence and stress; causes of stress; causes of sexual harassment; causes of violence and bullying (including the role of alcohol and drugs); under-reporting of violence; prevention, reduction, management and coping strategies.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. iii, 35p. 106 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/tourism/wp211.pdf [in English]
Kauppinen K., Kumpulainen R., Houtman I.
Gender issues in safety and health at work: A review
Achieving gender equality in all aspects of employment is a key European priority. To contribute to this European objective, the European Agency for Safety and Health at Work decided to publish this report on gender issues in occupational safety and health within the scope of the Agency's 2002 work programme. The aim of this study is not only to give a clear overview of gender differences in safety and health at work and how they arise, but also to provide information about what this means for prevention and how a gender-sensitive approach can be taken in occupational safety and health. In this way, it is hoped that the report will give strong guidance on what is needed to ensure gender equality in all areas of occupational safety and health in practice and serve as an important contribution to the realization of this key European objective.
European Agency for Safety and Health at Work, Gran Vía 33, 48009 Bilbao, Spain, 2003. 222p. Illus. 510 ref. Price: EUR 25.00.
http://agency.osha.eu.int/publications/reports/209/en/ReportgenderEN.pdf [in English]
Everaert K., Van Heuverswyn K.
Violence, bullying and sexual harassment at work
Violence et harcèlement moral ou sexuel au travail [in French]
This guide presents the scope of application of the Law of 11 June 2002 on the protection of workers against violence, bullying or sexual harassment which came into force in Belgium on 1 July 2002. It outlines the responsibilities as specified by the law, the role of the occupational safety and health advisor and of the trusted advisor with respect to bullying, the protection of workers and penalties. It also proposes a practical step-by-step approach for implementing a policy for the prevention of bullying. Appendices include examples of an information notice aimed at workers, an enterprise policy statement and a form for notifying undesirable behaviour at the workplace.
PREVENT, rue Gachard 88, Bte 4, 1050 Bruxelles, Belgium, 2003. 23p. Price: EUR 12.95.
Harassment at work - A trade union approach
Belästigungen am Arbeitsplatz: Eine Antwort der Gewerkschaft [in German]
Pesten op het werk: Een syndicaal antwoord [in Dutch]
Harcèlement au travail - Une réponse syndicale [in French]
This booklet makes the case that bullying at work is also the result of organizational failures, and that a trade union involvement is consequently appropriate. It presents facts, arguments, proposals for intervention and a synthesis of Belgian and European legislation. It also describes the typical profiles of the persecutor and the victim, and addresses comprehensively the roles of employers, safety committees and OSH specialists.
Fédération Générale du Travail de Belgique, rue Haute 42, 1000 Bruxelles, Belgium, May 2002. 48p.
http://www.abvv.be/PDF/nl/Documents/2002/PESTEN.zip [in Dutch]
http://www.abvv.be/PDF/de/Documents/2002/HARCELE.pdf [in German]
http://www.abvv.be/PDF/fr/Documents/2002/HARCELEMENTMORAL.zip [in French]
Poucet V., Ponnet V.
Protection against violence, bullying and sexual harassment in the workplace
La protection contre la violence et le harcèlement moral ou sexuel au travail [in French]
De bescherming tegen geweld, pesterijen en ongewenst seksueel gedrag op het werk [in Dutch]
This document consists of a comment on the Law of 11 June 2002 on the protection of workers against violence, bullying or sexual harassment which came into force in Belgium on 1 July 2002. Contents: definitions; scope; prevention of violence, bullying and sexual harassment; general principles, protection of workers; protection of employers; protection of third parties; interim measures; other legislation on sexual harassment in the workplace.
Federaal Ministerie van Tewerkstelling en Arbeid, Belliardstraat 51, 1040 Brussel, Belgium, Sep. 2002. 68p. Illus. 10 ref.
http://www.meta.fgov.be/pdf/pd/frdd36.pdf [in French]
http://www.meta.fgov.be/pdf/pd/nldd33.pdf [in Dutch]
Key for preventing and combating violence, bullying and sexual harassment in the workplace
Clés pour prévenir et lutter contre la violence et le harcèlement moral ou sexuel au travail [in French]
Wegwijs in ... de preventie en bescherming tegen geweld, pesten en ongewenst seksueel gedrag op het werk [in Dutch]
New regulations concerning the protection of workers against violence, bullying or sexual harassment came into force in Belgium on 1 July 2002. Aimed in particular at persons within the enterprise responsible for applying the regulations, the objective of this booklet is to help better understand the scope of the regulations. Contents: definitions and scope of the regulations; occupational safety and health policies; role of the occupational safety and health advisor; role of the trusted advisor; workers' protection; protection of employers and third parties; penalties; help to victims.
Federaal Ministerie van Tewerkstelling en Arbeid, Belliardstraat 51, 1040 Brussel, Belgium, Oct. 2002. 56p. Illus.
http://meta.fgov.be/pdf/pd/frdd38.pdf [in French]
http://meta.fgov.be/pdf/pd/nldd35.pdf [in Dutch]
Prevention of undesirable attitudes at the workplace
La prévention des comportements indésirables au travail [in French]
According to the provisions of the Belgian law on well-being, each person working within an enterprise has responsibilities with respect to the safety, health and well-being of their fellow-workers and themselves. The new law of 11 June 2002 on the protection against violence, bullying and sexual harassment at work further specifies that each worker is required to refrain from all these types of act and to participate actively in the related preventive policies. Aimed at employers, this article presents the practical aspects of the implementation of this law within the enterprise and proposes the participatory risk analysis approach as a tool for the diagnosis and the prevention of undesirable attitudes at the workplace.
Travail et bien-être, Sep.-Oct. 2002, Vol.5, No.4, p.6-11. Illus.
Álvarez Montero A.
Prevention of occupational hazards: Current assessment and future prospects
La prevención de riesgos laborales: Balance y perspectivas [in Spanish]
This CD-ROM consists of a compilation of the papers presented during the fifth Andalusian conference on labour relations, held on 21-22 November 2002 in Jaén, Spain, on the topic of "Prevention of occupational hazards: Current assessment and future prospects". Panel discussions organized during this conference addressed the following issues: role of the government in the field of occupational safety and health; cost-benefit analysis of occupational safety and health; hazards resulting from new forms of work; organization and management of occupational safety and health within the enterprise; legislation applicable to the protection against occupational hazards and its practical implementation.
Consejo Andaluz de Relaciones Laborales, Spain, . CD-ROM
Ramakul K., Di Martino V., Gold D., Musri M., Daud R., Isotalus N., Kauppinen K., Kapur A.
Violence at workplaces
This issue is primarily devoted to the theme of violence at work. Contents: holistic approach to responding to violence at the workplace; managing psychosocial issues at work; occupational safety and health perspectives of violence at work; prevention of physical violence at work; labour and gender perspective on violence at the workplace. Other topics: review article on a leadership workshop for women managers in the broadcasting sector in the Asia-Pacific region.
Asian-Pacific Newsletter on Occupational Health and Safety, Mar. 2002, Vol.9, No.1, p.1-19 (whole issue). Illus. 23 ref.
Haspels N., Kasim Z.M., Thomas C., McCann D.
Action against sexual harassment at work in Asia and the Pacific
This report was intended to serve as a technical report for discussion at the ILO Regional Tripartite Seminar on Action against Sexual Harassment at Work, held in Penang, Malaysia, from 2 to 4 October 2001. Its aims were to familiarize participants with the phenomenon of sexual harassment at work and to give an overview of initiatives and good practice for its prevention and elimination as taken by governments, employers', workers' and women's organizations. An international perspective is given with a focus on action in Asia and the Pacific.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2001. xx, 226p. Illus. 80 ref.
http://www.ilo.org/wcmsp5/groups/public/---asia/---ro-bangkok/documents/publication/wcms_bk_pb_159_en.pdf [in English]
Violence at work: Wide differences across Europe
Violence au travail: une Europe disparate [in French]
According to the European Foundation for the Improvement of Living and Working Conditions, more than 15 million workers in the European Union claim to be subjected to violence at work, either in the form of sexual harassment, physical violence, threats or psychological violence. This article presents the results of a survey on violence at work carried out among the relevant national institutions of all EU member States. The phenomenon appears to be in the increase everywhere. However, the level of awareness varies greatly from one country to another and it is difficult to make comparisons given the different statistical classification systems. The violence prevention programmes of the London underground and the French post office are presented. The article also includes an example of legislation, that of Sweden, which has included special provisions for violence directed at employees.
Travail et sécurité, June 2001, No.608, p.16-22. Illus.
Pérez Bilbao J., Nogareda Cuixart C, Martín Daza. F., Sancho Figueroa T.
Bullying, physical violence and sexual harassment
Mobbing, violencia física y acoso sexual [in Spanish]
This booklet defines the various types of bullying and violence that can be encountered at the workplace (bullying, physical violence, sexual harassment) as well as their consequences for the worker and for the work performed. It proposes intervention measures (social support and psychological support for victims, disciplinary measures) and preventive measures. Legal aspects are also addressed.
Instituto Nacional de Seguridad e Higiene en el Trabajo, c/Torrelaguna 73, 28027 Madrid, Spain, 2001. 143p. Illus. 87 ref.
The state of occupational safety and health in the European Union - Pilot Study
L'état de la santé et de la sécurité au travail dans l'Union européenne - étude pilote [in French]
El Estado de la Seguridad y la Salud en el Trabajo en la Unión Europea - Estudio piloto [in Spanish]
Major overview of the current OSH situation within the 15 countries of the European Union (in 2000), based on reports submitted by the Member States themselves. Contents: data sources and methodology; major findings (for exposure indicators, OSH outcomes, needs for additional preventive measures, overall picture for individual risk categories, chemical and biological risks, emerging risks); the working environment (subdivided by individual risk categories, whether physical, ergonomic, chemical or biological - in addition, special attention is paid to: high-speed work, workpace dictated by social demand, machine-dictated workpace, physical violence, sexual harrassment, monotonous work, personal protective equipment, information and training); OSH outcomes (with special attention paid to: fatal accidents at work, work-induced musculoskeletal disorders, stress, occupational diseases); changes in working life (with special attention paid to: emerging risks, telework, employment status). Extensive appendices with detailed data. A similar study was undertaken to cover the 4 EFTA countries (see CIS 03-1594). The Summary Report of this document exists in all 11 languages of the European Union before its 2004 enlargement, and they can all be downloaded from the Internet.
European Agency for Safety and Health at Work, Gran Vía 33, 48009 Bilbao, Spain, 2000. 478p. (Summary report: 64p.) Illus. Bibl. ref. Price: EUR 30.00 (for the Pilot Study). Downloadable versions free of charge.
http://agency.osha.eu.int/publications/reports/401/en/StateofOSH_Pilot_study.pdf (Pilot study) [in English]
http://agency.osha.eu.int/publications/reports/402/es/summary_report_es.pdf (Informe resumen) [in Spanish]
http://agency.osha.eu.int/publications/reports/402/en/summary_report.pdf (Summary report) [in English]
http://agency.osha.eu.int/publications/reports/402/fr/summary_report_fr.pdf (Synthèse) [in French]
Le harcèlement sexuel [in French]
This general article on sexual harassment covers the following topics: definition; French legislation; internal and legal recourse; role of management in preventing and punishing sexual harassment; psychological and pathological profile of perpetrators.
Cahiers de médecine interprofessionnelle, 2000, Vol.40, No.4, p.417-421.
Construction and other industries - Safety and health at work for women
Construcción y otras industrias - Salud y seguridad en el trabajo para las mujeres [in Spanish]
Aspects that building industry employers need to take into account when employing women are listed: personal protective equipment has to be designed with women's anatomy in mind; building sites need to be equipped with sanitary facilities and washbasins; supervisors must be watchful to ensure that women are not subjected to remarks of a hostile or sexual nature which are sources of stress; jobs must be suited to the build and strength of women; pregnant women should be assigned to less strenuous tasks.
Protección y seguridad, Mar.-Apr. 2000, Vol.46, No.270, p.38-40. Illus.
Chappell D., Di Martino V.
Violence at work
La violence au travail [in French]
This publication provides the basis for understanding the nature of violence in the workplace, provides information on current legislation and presents preventive strategies and measures. The importance of preventive, systematic and targeted response to violence at work is stressed. This second edition updates information presented in an earlier edition (see CIS 98-1047).
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2nd ed., 2000. xiii, 171p. Illus. Approx. 250 ref. Price: CHF 25.00.
Annotated bibliography on sexual harassment
This bibliography provides a wide range of references on the subject of sexual harassment at work, an area of common concern to workers, trade unions and employers. The source materials address the causes and types of harassment, the legal framework and evolving jurisprudence in the domain, and the variety of intervention measures which may prevent sexual harassment. The bibliography includes books, journal articles, monographs, reports, surveys and conference proceedings, mostly in English.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 1999. 129p.
http://mirror/public/english/protection/condtrav/publ/hvs-cwe-99.htm [in English]
Pérez Bilbao J., Sancho Figueroa T.
Sexual harassment at the workplace
Acoso sexual en el trabajo [in Spanish]
This information note addresses the issue of sexual harassment at the workplace, a problem which mainly affects women. It presents a definition and a classification of sexual harassment and describes its possible impact on work and health. Preventive measures and procedures to be adopted within the organization (advice to women who are victims of harassment, complaint procedures, investigations, penalties) are described, as well as the provisions of Spanish legislation in this area.
Instituto Nacional de Seguridad e Higiene en el Trabajo, Ediciones y Publicaciones, c/Torrelaguna 73, 28027 Madrid, Spain, 1999. 6p. 8 ref.
Taskinen H., Chia S.E., Lindbohm M.L., Hong C.Y., Thein M.M.
Risks to the reproductive health of working women
Topics: agriculture; antifertility effects; lead; mercury; nickel; complications of pregnancy; developing countries; expectant mothers; harmful substances; ionizing radiation; legal aspects; manufacturing industries; noise; office work; pesticides; risk factors; service and sales workers; sexual harassment; shift work; stress factors; toxic substances; violence; women; work time schedules.
Finnish Institute of Occupational Health, Publication Office, Topeliuksenkatu 41 a A, 00250 Helsinki, Finland, 1999. 76p. Illus. 331 ref.
Workplace harassment: What is it, and what should the law do about it?
Workplace harassment occurs when a person subjects another in the workplace to degrading behaviour, ranging from verbal abuse or threats to actual physical violence. It is an inappropriate expression of power that adversely affects workers and their productivity, and that requires both legal and non-legal redress. Legal remedies available to victims of such harassment are surveyed, and measures, both legal and non-legal, which might be applied in the workplace to prevent such unacceptable behaviour are explored. Topics: Australia; bullying; discriminatory practices; human behaviour; labour-management relations; legislation; neuropsychic stress; sexual harassment; violence; workmen's compensation.
JIR - The Journal of Industrial Relations, June 1998, Vol.40, No.2, p.232-246. Bibl.ref.
Schulte J.M., Nolt B.J., Williams R.L., Spinks C.L., Hellsten J.J.
Violence and threats of violence experienced by public health field-workers
In a questionnaire survey of 364 public health field-workers, 139 (38%) reported 611 violent incidents, including verbal threats, weapon threats, physical attack and rape. Risk factors included worker's male sex, white ethnicity and experience of five years or longer. Violence directed toward public health field-workers is a common occupational hazard. Future research should include an assessment of the situations, clients and locations that pose a risk of violence to these workers. Topics: experience; hazard evaluation; health care personnel; human behaviour; questionnaire survey; race-linked differences; risk factors; sex-linked differences; sexual harassment; social aspects; violence.
Journal of the American Medical Association, 5 Aug. 1998, Vol.280, No.5, p.439-442. 25 ref.
Chappell D., Di Martino V.
Violence at work
Topics: bullying; character; drug dependence; economic aspects; high-risk groups; human behaviour; human relations; ILO; information of personnel; international agreements; legislation; personality disorders; psychological effects; report; risk factors; sexual harassment; statistics; violence; work in isolation.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 1998. xi, 165p. Illus. 226 ref. Price: CHF 25.00.
Pereira I., Brant de Carvalho M.C., Calil M.I., Mestriner M.L.
Ministério do Trabalho
Work by adolescents - Myths and issues
Trabalho do adolescente - Mitos et dilemas [in Portuguese]
In Brazil, many children and adolescents are forced to work by their circumstances, which prevents them from learning a trade. The juvenile workforce is employed in low-level tasks, generally does not benefit from employment contracts, and being unaware of its rights, is often exploited (long working hours, minimal wages). Furthermore, juvenile workers are faced with a higher risk of severe injury. Programmes offering adolescents the possibility to work while paying an allowance to the parents have been set up, but the type of work offered is not always attractive to young persons. Several organizations are active in denouncing child labour and enterprises unfairly employing children. Proposals have been made to regulate child labour, aimed in particular at prohibiting work of children aged under 14, and at improving the protection at work for adolescents aged between 14 and 17.
Fundacentro, Rua Capote Valente 710, São Paulo, SP 05409-002, Brazil, 1997. 62p. 32 ref.
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