| ID (ISN) del documento | 110895 |
| Número CIS |
10-0589 |
| ISSN - Título de la serie |
0815-6409 - Journal of Occupational Health and Safety - Australia and New Zealand |
| Año |
2009 |
| Número de serie |
|
| Autor(es) |
Bentley T., Catley B., Gardner D., O'Driscoll M., Trenberth L., Cooper-Thomas H. |
| Título |
Perspectives on bullying in the New Zealand health and hospitality sectors |
| Información bibliográfica |
Oct. 2009. Vol.25, No.5, p.363-373. 34 ref. |
| Resumen |
The objective of this exploratory study was to understand the perceptions of key representatives from the New Zealand health sector regarding bullying, and to compare these perceptions with those of the New Zealand hospitality sector. The study involved semi-structured qualitative group interviews and individual face-to-face interviews. For the health sector, bullying was reported to be fairly widespread across subsectors, while for the hospitality sector, bullying was associated with a number of critical areas, notably the kitchen. Perceived risk factors for bullying were mainly related to the social organization of work, including issues of hierarchy, resourcing and leadership. An absence of adequate reporting and poor human resources practices were identified as further organizational-level risk factors. |
| Descriptores (primarios) |
Nueva Zelandia; personal de los servicios de salud; industria hotelera; factores de riesgo; intimidacion |
| Descriptores (secundarios) |
trabajo en cocinas; psicología y organización del trabajo; relaciones humanas; encuesta; papel de la dirección; papel de los mandos intermedios; aspectos sociales |
| Tipo de documento |
D - Artículos periódicos |
| País / Estado o Provincia | Nueva Zelandia |
| Tema(s) |
Cemercio, servicios, oficinas
|
| Broad subject area(s) |
Estrés, factores sicosociales
|
| Navegación por categoria(s) |
Bullying and mobbing
|
