ID (ISN) del documento | 110650 |
Número CIS |
10-0158 |
ISBN(s) |
92-2-118246-0 |
Año |
2005 |
Número de serie |
|
Autor(es) |
International Council of Nurses, Public Services International, World Health Organization, International Labour Office |
Título |
Framework Guidelines for addressing workplace violence in the health sector - The training manual |
Información bibliográfica |
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2005. viii, 122p. Illus. + CD-ROM. |
Acceso Internet |
http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---safework/documents/instructionalmaterial/wcms_108542.pdf [en inglés]
|
Resumen |
This training manual on guidelines for addressing workplace violence in the health sector is primarily targeted at workplace situations but is also suitable for being used in awareness-raising contexts. It is intended for a wide range of operators in the health sector, including health personnel, members of professional associations, trade unionists, administrators, managers, trainers, decision makers and practitioners in general. Contents: preliminary remarks for the facilitator; introduction; awareness and understanding; rights and responsibilities, choosing the best approach: recognizing and addressing factors leading to workplace violence; intervention; monitoring and evaluation; conclusion. |
Descriptores (primarios) |
OIT; material para la formación; personal de los servicios de salud; factores de riesgo; violencia |
Descriptores (secundarios) |
OMS; responsabilidades; manuales de formación |
Tipo de documento |
C - Manuales de formación, material audiovisual |
Tema(s) |
Cemercio, servicios, oficinas
|
Broad subject area(s) |
Estrés, factores sicosociales
|
Navegación por categoria(s) |
Violence Bullying and mobbing Psychosocial factors and the role of management Health care services OSH training
|