| ID (ISN) del documento | 109971 |
| Número CIS |
09-987 |
| ISSN - Título de la serie |
0925-7535 - Safety Science |
| Año |
2009 |
| Número de serie |
|
| Autor(es) |
Wassell J.T. |
| Título |
Workplace violence intervention effectiveness: A systematic literature review |
| Información bibliográfica |
Oct. 2009, Vol.47, No.8, p.1049-1055. 58 ref. |
| Resumen |
This systematic review of literature published since 1992 was carried out to determine the effectiveness of interventions in preventing workplace violence and to suggest specific interventions warranting further research. The health care sector was the topic of 54% of the papers, followed by the retail sector industry with 11% of the papers. A first group of papers discussed in this review evaluates interventions to prevent robbery and violence to workers in the retail sector. A second group of papers is about interventions to prevent violence to health care workers, mostly training in techniques for dealing with combative patients. |
| Descriptores (primarios) |
comercio al detalle; personal de los servicios de salud; violencia; trabajadores de los servicios y vendedores; programas de seguridad |
| Descriptores (secundarios) |
revisión bibliográfica; formación en prevención en la industria; valoración del programa; psicología y sociología |
| Tipo de documento |
D - Artículos periódicos |
| País / Estado o Provincia | Estados Unidos |
| Tema(s) |
Psicología y sociología del trabajo
|
| Broad subject area(s) |
Estrés, factores sicosociales
|
| Navegación por categoria(s) |
Safety programmes
Health care services
Violence
Violence and terrorism
Retail industry
|
