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Document ID (ISN)74287
CIS number 00-293
ISSN - Serial title 1090-8471 - Human Factors and Ergonomics in Manufacturing
Year 1998
Convention or series no.
Author(s) Sharit J.
Title Applying human and system reliability analysis to the design and analysis of written procedures in high-risk industries
Bibliographic information Summer 1998, Vol.8, No.3, p.265-281. Illus. 20 ref.
Abstract A contextual modeling perspective to human and system reliability analysis is presented which looks at the detail and knowledge contained in the work procedures of high-risk industries. It is vital to have an understanding of the relationship between the work context which is largely reflected in written procedures, and behavioural tendencies. Specifically, this problem concerns how written procedures can contribute to human error, procedural violations, and ultimately adverse system outcomes. The application of this approach directly to the process of designing and analyzing written procedures is discussed. This perspective can benefit designers and writers of procedures by increasing their ability to anticipate how written procedures could contribute to human error and adverse outcomes. Examples illustrating these ideas are presented.
Descriptors (primary) human factors; reliability; safety rules; work design; behaviour prediction
Descriptors (secondary) safety consciousness; psychology of work organization; major hazards; disobeying safety instructions; quality control; check lists; human failure
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Safety supervision
Psychological factors
Ergonomics