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Document ID (ISN)64196
CIS number 95-600
ISSN - Serial title 0303-7657 - Revista brasileira de saúde ocupacional
Year 1994
Convention or series no.
Author(s) Brandimiller P.A.
Title Tellers: Sector affected by banking automation
Original title Caixas: Segmento de impacto da automação bancária [in Portuguese]
Bibliographic information Jan.-Mar. 1994, Vol.22, No.81, p.33-41. 12 ref.
Abstract This statistical study, based on interviews, involved 585 bank employees in the State of São Paulo, 88 (15%) of whom were tellers. When compared with bank employees as a whole, tellers had a statistically significant increase in health problems in general, and in the incidence of gastrointestinal, musculoskeletal, eye and repetitive strain problems. Among the preventive methods suggested: more rest breaks; limitation of working time at tellers' workstations to 3h at a time; limitation of work load (expressed in terms of number of verifications registered at the computer terminal); improved ergonomic conditions.
Descriptors (primary) banking and insurance; computer terminals; state of health
Descriptors (secondary) visual function disorders; Brazil; gastrointestinal diseases; repetitive strain injury; ergonomics; epidemiologic study; musculoskeletal diseases
Document type D - Periodical articles
Country / State or ProvinceBrazil
Subject(s) Commerce, services, offices
Broad subject area(s) Industries and occupations
Browse category(ies) Office work
Visual display terminals (VDTs)
Banking and financial services