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Document ID (ISN)41584
CIS number 84-381
ISSN - Serial title 0018-7208 - Human Factors
Year 1982
Convention or series no.
Author(s) Starr S.J., Thompson C.R., Shute S.J.
Title Effects of video display terminals on telephone operators
Bibliographic information Dec. 1982, Vol.24, No.6, p.699-711. 19 ref.
Abstract 145 operators using a video display terminal (VDT) to give telephone listings, and 105 controls doing the same work from printed paper records were studied by questionnaire. There were few differences in work-related physical discomfort, job satisfaction, and job security concerns. Both groups used contact lenses and eye glasses to the same extent. VDT operators did not obtain special corrective lenses for work. Replacement of paper documents with VDTs did not adversely affect the comfort and morale of office workers.
Descriptors (primary) visual tasks; telephone exchanges; visual acuity; office work; visual display terminals
Descriptors (secondary) questionnaire survey; comparative study; visual comfort; comfort assessment
Document type D - Periodical articles
Subject(s) Lighting, colour and vision
Broad subject area(s)
Browse category(ies) Office work
Visual display terminals (VDTs)
Communications industry