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Document ID (ISN)111689
CIS number 11-0444
ISSN - Serial title 0267-8373 - Work and Stress
Year 2011
Convention or series no.
Author(s) Schat A.C.H., Frone M.R.
Title Exposure to psychological aggression at work and job performance: The mediating role of job attitudes and personal health
Bibliographic information Jan.-Mar. 2011, Vol.25, No.1, p.23-40. Illus. 51 ref.
Abstract The purpose of this study was to investigate the relations between psychological aggression at work and two forms of job performance (task performance and contextual performance) and potential mediators of these relations. A model was developed and tested in which overall job attitudes (job satisfaction and organizational commitment) and overall personal health (physical and psychological health) fully mediate the relations between exposure to psychological aggression at work and both task performance and contextual performance. Data were obtained from a random sample of 2376 United States workers by means of phone interviews by trained interviewers, and the model was tested using structural equation modeling. The results supported the hypothesized model, demonstrating that exposure to psychological aggression at work negatively predicted both task performance and contextual performance, and that these relations were explained by decrements in job attitudes and health associated with exposure to psychological aggression at work.
Descriptors (primary) work efficiency; state of health; mental health; stress factors; violence
Descriptors (secondary) psychology and sociology; human behaviour; statistical evaluation; mathematical models
Document type D - Periodical articles
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental health
Violence
Bullying and mobbing