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Document ID (ISN)110751
CIS number 10-0444
Year 2005
Convention or series no.
Author(s) Tehrani N.
Title Bullying at work: Beyond policies to a culture of respect
Bibliographic information Chartered Institute of Personnel Development, 151 The Broadway, London SW19 1JQ, United Kingdom, 2005. 48p. 25 ref.
Internet access Bullying_at_work.pdf [in English]
Abstract This guide to dealing more effectively with bullying, harassment and interpersonal conflict at work aims to help human resources professionals and line managers move on to the next stage of tackling bullying at work, placing an emphasis on defining the positive behaviours, accepting responsibility for behaviour and actions, accepting responsibility for finding solutions and top management behaviour which is vital in reinforcing positive behaviours and creating a culture that goes beyond paying lip service to fairness. Contents: background to bullying; what is bullying; impact of bullying; what can be done about bullying; risk assessment; strong management, healthy conflict and bullying; policy for dealing positively with bullying; training to create dignity at work; approaches to dealing with claims of bullying at work; supporting the employees involved; psychological help for victims and bullies; conclusions.
Descriptors (primary) psychology of work organization; responsibilities of employers; bullying
Descriptors (secondary) psychology and sociology; human behaviour; human relations; hazard evaluation; risk factors; report
Document type E - Books, reports, proceedings
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Bullying and mobbing
Psychology of work organization