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Document ID (ISN)109979
CIS number 09-977
ISSN - Serial title 0925-7535 - Safety Science
Year 2009
Convention or series no.
Author(s) Grabowski M., You Z., Zhou Z., Song H., Steward M., Steward B.
Title Human and organizational error data challenges in complex, large-scale systems
Bibliographic information Oct. 2009, Vol.47, No.8, p.1185-1194. Illus. 40 ref.
Abstract In complex, large-scale systems, event analyses are constrained by the quality of the gathered data, the maturity of the associated reporting system, and the training and background of the investigator. Such constraints place limits on the adequacy and strength of analyses conducted with the data. This article focuses on the challenges of measuring performance variability in complex systems. It presents an overview of human and organizational error assessments and introduces the particular challenges of data needs in human reliability analyses. A case study of human and organizational error analysis in a complex, large-scale system, marine transportation in inland waterways in the northwestern United States, is used to illustrate data challenges in risk assessment processes.
Descriptors (primary) human factors; reliability; safety service records; plant safety organization; human failure
Descriptors (secondary) USA; inland water transport; case study
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s)
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Accident investigation
Psychological factors