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Document ID (ISN)109667
CIS number 09-750
ISBN(s) 92-4-159047-5 (en); 92-4-259047-9 (fr); 92-4-359047-2 (es); 92-4-359047-2 (ja)
Year 2004
Convention or series no. Protecting Workers' Health Series No.3 (en) Serie protección de la salud de los trabajadores n° 3 (es) Série protection de la santé des travailleurs n° 3 (fr)
Author(s) Leka S., Griffiths A., Cox T.
Title Work organization and stress
Original title Organisation du travail et stress [in French]
La organización del trabajo y el estés [in Spanish]
Bibliographic information World Health Organization, Distribution and Sales Service,1211 Genève 27, Switzerland, 2004. 27p. Illus. 6 ref.
Internet access [in English] [in Spanish] [in Japanese] [in French]
Abstract Work stress is thought to affect individuals' psychological and physical health, as well as organization's effectiveness, in an adverse manner. This booklet provides practical advice on how to deal with work stress. It is aimed at employers, managers and trade union representatives. Topics discussed include the nature of the stress at work and the causes and effects of stress, as well as prevention strategies and risk assessment and management methods. Also discussed are the role of the organizational culture in this process and the resources to be drawn upon for managing work stress. The advice should be interpreted in the light of the particular problems faced by different groups of workers and what is reasonably practicable by way of solutions for each individual employer. Lists of common causes and effects of stress are included for illustrative purposes.
Descriptors (primary) WHO; risk factors; stress factors; psychology of work organization
Descriptors (secondary) non-occupational factors; role of supervisory staff; bullying; migraine; depressive neurosis; mental workload; fatigue; musculoskeletal diseases; psychology and sociology; conditions of work; blood pressure; mental stress; cardiovascular diseases; role of management; work organization
Document type E - Books, reports, proceedings
Country / State or ProvinceWHO
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental stress and burnout
Psychology of work organization
Bullying and mobbing
Psychological factors