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Document ID (ISN)109411
CIS number 09-499
ISBN(s) 92-4-159052-1 (en); 92-4-259052-5 (fr); 92-4-359052-9 (es)
Year 2003
Convention or series no. Protecting Workers' Health Series No.4 (en) Serie Portección de la Sakud de los Trabajadores No.4 (es) Série protection de la santé des travailleurs No.4 (fr)
Author(s) Gilioli R., Fingerhut M.A., Kortum-Margot E.
Title Raising awareness of psychological harassment at work
Original title Violenza psicologica sul lavoro - Accrescere la consapevolezza [in Italian]
Qu'est-ce que le harcèlement moral sur le lieu de travail? [in French]
Sensibilizando sobre el acoso psicológico en el trabajo [in Spanish]
Bibliographic information World Health Organization, Distribution and Sales Service,1211 Genève 27, Switzerland, 2003. 38p. Illus. 18 ref.
Internet access http://www.who.int/entity/occupational_health/publications/en/pwh4f.pdf [in French]
http://www.who.int/entity/occupational_health/publications/en/oehharassmentitalian.pdf [in Italian]
http://www.who.int/entity/occupational_health/publications/en/pwh4sp.pdf [in Spanish]
http://www.who.int/entity/occupational_health/publications/en/pwh4e.pdf [in English]
Abstract Psychological harassment is a form of employee abuse arising from unethical behaviour and leading to victimization of the worker. It is an increasing worldwide problem which is still largely unknown and underestimated. It can produce serious negative consequences on the quality of life and on individuals' health, mainly in the emotional, psychosomatic and behavioural areas. In addition, society as a whole becomes a victim because of increased pressure on social services and welfare. This booklet aims at raising awareness of this growing issue of concern by providing information on its characteristics, such as the definition, differences between normal conflicts and psychological harassment at work, the ways it is practised, the consequences it can produce on health and society. Special attention is devoted to the causes that favour its development and the measures to be adopted in order to combat it and react to it. Since psychological harassment is widespread in all occupational sectors, this publication has the intent to promote safety and health at work among health professionals, decision makers, managers, human resources directors, legal community, unions and workers worldwide. The only way to combat psychological harassment at work is to unite the efforts of all these players, while viewing the issue from different angles. (English and French versions, please see also CIS 07-1248). A Japanese version may be ordered from WHO (see here for details: http://www.who.int/occupational_health/publications/harassment/en/index.html)
Descriptors (primary) bullying; WHO; risk factors; health hazards; psychology and sociology
Descriptors (secondary) responsibilities of employers; information dissemination; role of management; psychology of work organization; human behaviour
Document type E - Books, reports, proceedings
Country / State or ProvinceWHO
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Ethical issues
Bullying and mobbing
Psychological factors