| Document ID (ISN) | 107620 |
| CIS number |
08-246 |
| Year |
2006 |
| Convention or series no. |
|
| Title |
Acting on relational suffering at work - Manual for the responsible persons faced with situations of conflict, bullying and indoctrination |
| Original title |
Agir sur les souffrances relationnelles au travail - Manuel de l'intervenant confronté aux situations de conflit, de harcèlement et d'emprise au travail [in French]
Van meningsverschil tot hyperconflict - Gids voor wie beroepsmatig tussenkomt en geconfronteerd wordt met conflicten en grensoverschrijdend gedrag op het werk [in Dutch] |
| Bibliographic information |
Service public fédéral Emploi, travail et concertation sociale, rue Ernest- Blerot 1, 1070 Bruxelles, Belgium, Nov. 2006. 151p. Illus. 140 ref. |
| Internet access |
http://www.emploi.belgique.be/WorkArea/showcontent.aspx?id=5884 [in French]
http://www.werk.belgie.be/WorkArea/showcontent.aspx?id=5110 [in Dutch]
|
| Abstract |
This guide to the prevention of relational suffering is the result of a research programme during which various methodological approaches were used. A first chapter is devoted to concepts and phenomena, as well as to the different phases during the evolution of a conflict. Next, the prevention of these problems is discussed and four main intervention methods are explained. Finally, good pluridisciplinary practices are addressed in a specific chapter. |
| Descriptors (primary) |
human relations; mental health; psychology of work organization; human behaviour |
| Descriptors (secondary) |
responsibilities of employers; Belgium; manuals; psychology and sociology; bullying |
| Document type |
E - Books, reports, proceedings |
| Country / State or Province | Belgium |
| Subject(s) |
Psychology and sociology
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Mental health
Psychology of work organization
Bullying and mobbing
Psychological factors
|
