| Document ID (ISN) | 105450 |
| CIS number |
06-988 |
| ISSN - Serial title |
0003-6870 - Applied Ergonomics |
| Year |
2005 |
| Convention or series no. |
|
| Author(s) |
Dickinson C., Bevan J. |
| Title |
Managing violence on the railways |
| Bibliographic information |
Nov. 2005, Vol.36, No.6, p.729-738. 15 ref. |
| Abstract |
This article describes the findings of a series of inspections that considered the arrangements and measures for managing and preventing work-related violence in train-operating companies (TOCs). In general, TOCs manage the risk of violence to their staff in the same way as other personal risks. Hence, the inspection considered risk assessments, reporting measures and investigation reports. A number of deficiencies were identified, the most serious of which concerned the arrangements and measures in place for contract staff employed in checking tickets or in security activities. Action was taken by HM Railway Inspectorate to ensure the TOCs and the employers of the contract staff address and resolve this issue. |
| Descriptors (primary) |
United Kingdom; violence; rail transport |
| Descriptors (secondary) |
responsibilities of employers; labour inspection; evaluation of control measures; hazard evaluation |
| Document type |
D - Periodical articles |
| Country / State or Province | United Kingdom |
| Subject(s) |
Psychology and sociology
Transport and communications
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Rail transportation
Violence
Violence and terrorism
|
