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Document ID (ISN)102885
CIS number 03-1988
Year 2003
Convention or series no.
Author(s) Di Martino V.
Title Relationship between work stress and workplace violence in the health sector
Bibliographic information ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 33p. Illus. 50 ref.
Internet access [in English]
Abstract Based on an extensive literature analysis, this study tackles the issues of stress and violence at work in the health sector, highlighting the magnitude of the problem, the key factors and the way they interrelate. Contents: definition of stress and violence; stress as a source of workplace violence; workplace violence as a source of stress; cumulative effects of stress and violence; specific implications for the health sector (sector-specific environment as cause of stress and violence, impact on working conditions and employment, impact on costs); approaches to coping.
Descriptors (primary) ILO; violence; stress factors; health care personnel
Descriptors (secondary) literature survey; human relations; work organization; report; bullying; plant safety and health organization; human behaviour; conditions of work; economic aspects; sex-linked differences; sexual harassment
Document type E - Books, reports, proceedings
Country / State or ProvinceILO
Subject(s) Commerce, services, offices
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Mental stress and burnout
Violence and terrorism
Bullying and mobbing
Sexual harassment