|Document ID (ISN)||102885|
|Convention or series no.
||Di Martino V.
||Relationship between work stress and workplace violence in the health sector
||ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 33p. Illus. 50 ref.
||http://www.ilo.org/public/english/dialogue/sector/papers/health/stress-violence.pdf [in English]
||Based on an extensive literature analysis, this study tackles the issues of stress and violence at work in the health sector, highlighting the magnitude of the problem, the key factors and the way they interrelate. Contents: definition of stress and violence; stress as a source of workplace violence; workplace violence as a source of stress; cumulative effects of stress and violence; specific implications for the health sector (sector-specific environment as cause of stress and violence, impact on working conditions and employment, impact on costs); approaches to coping.
||ILO; violence; stress factors; health care personnel
||literature survey; human relations; work organization; report; bullying; plant safety and health organization; human behaviour; conditions of work; economic aspects; sex-linked differences; sexual harassment
||E - Books, reports, proceedings
|Country / State or Province||ILO|
||Commerce, services, offices
|Broad subject area(s)
||Stress, psychosocial factors
||Health care services
Mental stress and burnout
Violence and terrorism
Bullying and mobbing