|Document ID (ISN)||102884|
|Convention or series no.
||ILO Sectoral Activities Working Paper No.WP.205
||Violence and stress at work in the transport sector
||ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. v, 46p. Illus. 81 ref.
||http://www.ilo.org/public/english/dialogue/sector/papers/transport/wp205.pdf [in English]
||Violence and stress at work are a source of occupational risk in the transport sector that has attracted increasing attention over recent years. This working paper focuses mainly on public transport (railways and rural and urban transport systems), road freight transport and the taxi industry as well as civil aviation. Contents: violence and stress in the services sectors; character and causes of violence and stress at work in the transport sector; scope of violence and stress in the sector; information collection and reporting on violence and stress; prevention, reduction, management and coping strategies.
||transport of persons; ILO; violence; stress factors; transport industry
||report; bullying; human behaviour; suicide; air traffic control; road transport; air transport; public transport; fatalities; taxis
||E - Books, reports, proceedings
|Country / State or Province||ILO|
||Transport and communications
|Broad subject area(s)
||Stress, psychosocial factors
||Transport industry (in general)
Mental stress and burnout
Bullying and mobbing
Violence and terrorism