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Document ID (ISN)102306
CIS number 03-1489
ISSN - Serial title 0932-4089 - Zeitschrift für Arbeits- und Organisationspsychologie
Year 2002
Convention or series no.
Author(s) Willingstorfer B., Schaper N., Sonntag K.
Title Factors that determine the frequency of bullying and its relationship with social working conditions at the workplace
Original title Mobbingsmaße und -faktoren sowie bestehende Zusammenhänge mit sozialen Arbeitsplatzbedingungen [in German]
Bibliographic information 2002, Vol.46 No.3, p.111-125. Illus. 27 ref.
Abstract This article presents the results of two studies aimed at evaluating the extent of workplace bullying. In the first study, 61 subjects responded to various questionnaires designed to enable the evaluation of the intensity of bullying (scale of social stress factors, autoevaluation of the situations experienced personally and two scales for evaluating reactions to bullying). It was found that the frequency of bullying provides a measure of its intensity. In the second study, 150 employees of a services enterprise replied to several questionnaires, including the Björkqvist and Oesterman Work Harassment Scale, aimed at determining the extent of bullying, social stress factors, working conditions and job satisfaction. Findings show that men are more often victims of bullying than women. Among victims, negative evaluations were found for working conditions, ratings of supervisors and colleagues, job satisfaction and participation.
Descriptors (primary) bullying; human factors; conditions of work; human behaviour; psychology and sociology
Descriptors (secondary) human relations; frequency rates; sex-linked differences; questionnaire survey
Document type D - Periodical articles
Country / State or ProvinceGermany
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Bullying and mobbing
Psychological factors