ILO in Central and Eastern Europe

  • Mile Radivojević, director of the Agency for Peaceful Settlement of Labour Disputes, Serbia

    Beneficiary voices: How did the ILO help?

    "The ILO assistance allowed us to re-vitalize and promote the alternative dispute resolution mechanism in Serbia, which has seen an ever greater use among workers and employers. In 2018, we resolved 464 individual and 14 collective disputes out the 957 cases received. Only in the 1st quarter of 2019, the number of labour disputes referred to the Agency reached the record level of 1,700."

  • Senad Jašarević, mediator in labour disputes, Serbia

    Beneficiary voices: How did the ILO help?

    "Practical knowledge and skills acquired in ILO trainings were vital for my recent success in resolving a collective labour dispute. The employer refused to sign a collective agreement and did not want to recognize the company-level trade union as representative at the Novi Sad Television, which affected over 1,200 employees. The new skills helped me convince the employer to come to terms with his employees and recognize their right to freedom of association“.

  • Svitlana Kotenko, managing director of FoodEx, Kyiv, Ukraine

    Beneficiary voices: How did the ILO help?

    “I participated in the 'Start and Improve Your Business' training of the ILO. At the course, I developed my own business plan, benefited from a grant and connected with an expert network to support me. Following, I managed to scale up my catering business, starting with 3 staff, currently employing 35 people with franchises in 6 cities."

  • Stefan Djurica, chef, Bosnia and Herzegovina

    Beneficiary voices: How did the ILO help? 

    Stefan Djurica completed a vocational training course supported by the EU-funded Local Employment Partnership project implemented by the ILO in Capljina, BiH. “Without proper qualifications, I had struggled to find a job for 3 years. By finishing the training, I became a chef and was quickly hired by a local restaurant”. 

Our work in figures

Top 10 ILO trainings on TVET and Skills Development in 2020

These courses will equip you with in-depth knowledge for shaping and reforming TVET, applying Dual Education and introducing innovative technologies. They are designed to meet the needs of Government officials, experts, practitioners and representatives of Employers’ and Workers’ organisations. Moreover, they offer a unique opportunity to exchange and learn from experts and practitioners from other countries and world regions.

Tools for Quality Apprenticeships in Enterprises
Dates and venue: This is a free, self-paced e-learning course. Learning can take place anytime and anywhere.
An e-platform proposes a step-to-step approach to designing and implementing Quality Apprenticeship/Dual Education. The programme offers insights into good practices and practical tools from selected enterprises in different countries.

Management of Vocational Training Centres

Dates and venue: 17–21 February 2020, ITC-ILO Training Centre, Turin (Italy)
During this learning programme, participants gain insights into a systemic management approach of TVET schools and discuss the practical concepts and skills needed to face the challenges of changing labour markets and the future of work.

Enhancing Soft Skills for Sustainable Jobs: The Role of Employment Services
Dates and venue: 9 – 13 March 2020, ITC-ILO Training Centre, Turin (Italy)
This course presents approaches and tools for improving the employability of job seekers, particularly young people, through the development of their soft skills. It will also look at strategies to enhance the role of employment services.

Skills for Social Inclusion
Dates and venue: 30 March – 3 April 2020, ITC-ILO Training Centre, Turin (Italy)
Improving the labour market prospects of disadvantaged groups is a key focus of ILO's work. This course analyses strategies to improve the outreach, quality and relevance of education and training. It takes into account the heterogeneity of disadvantaged groups, combined with a gender perspective.

Academy on Apprenticeship and RPL

Dates and venue: 22–26 June 2020, ITC-ILO Training Centre, Turin (Italy)
This Summer-Academy analyses effective labour market transitions for youth and facilitates knowledge sharing on how to improve Quality Apprenticeships / Dual Education.

ILO Entrepreneurship Trainers Academy
Dates and venue: 17–21 February 2020, online and ITC-ILO Training Centre, Turin (Italy)
•    Online-learning (E-Campus): 4 May–26 June 2020
•    Face-to-face learning (Turin, Italy): 29 June–10 July 2020
Participants have the opportunity to become certified trainers in some of the key ILO entrepreneurship training packages. The programme also includes a track on financial education.

The Future of E-Learning: Designing for 21st Century Learners
Dates and venue: 4 May–26 June 2020, Online (E-Campus)
This e-learning lab looks at contemporary instructional design, e-facilitation, e-moderation, e-assessment, e-quality assurance and analyses tools and innovative technologies for increasing online collaboration and communication. Participants learn how to shape their e-learning project guided by experts in the field.

Financial Education Programme Design and Implementation: A Course for Policy-Makers and Practitioners
Dates and venue: 5–9 October 2020, ITC-ILO Training Centre, Turin (Italy)
The course contents focuses on designing and implementing a financial education strategy (national, institutional or local) for various target groups. It discusses international practical knowledge and lessons learnt and analyses relevant tools, frameworks and instruments.

Training of Trainers Certification Programme
Dates and venue: 5 October–20 November, online and Training Centre, Turin (Italy)
•    Online-learning I (E-Campus): 5 October–3 November 2020
•    Face-to-face  learning(Turin, Italy): 4–6 November 2020
•    Online-learning II (E-Campus): 9–20 November 2020
This Training of Trainers (ToT) Certification Programme prepares participants for an official international trainers' certification and facilitates knowledge exchange on latest methodologies, technologies and learning innovation. It is a valuable programme for teachers, trainers and TVET experts seeking to introduce innovation into their curricula, as well as for representatives of enterprises, Employers’ and Workers’ organisations with responsibilities for learning coordination and supervision.

Skills Anticipation and Matching
Dates and venue: 7–11 December 2020, ITC-ILO Training Centre, Turin (Italy)
This course examines principles, methodologies and approaches in analysing and identifying present and future skills needs. Participants will acquire basic knowledge and understand the central importance of identifying current and future skills needs and labour market imbalances in a broader policy framework.