Digital solutions and formalization: E-formalization case study on Republic of Korea

This report documents the pathway that the Republic of Korea has taken in the design, implementation and adaptation of its digital governance systems and related applications as they relate specifically to labour market formalization.

This study focuses on what new technologies can bring to the table for enabling formalization. It draws lessons from the digitalization of public services in the Republic of Korea, an ongoing process that ultimately increases the scope of labour protections to vulnerable workers and enterprises sitting on the fringe of the informal economy.